Welcome to
Online Support
We got you! We are standing by to answer any questions about your Liberty Wireless service. We can help you pay your bill, set up Auto Pay and more!
How to activate your plan
Select your SIM Type to view the instructions
1
Connect to your Wifi and download the Liberty Wireless app
2
Select activation option on the landing screen
3
Input your ICCID Number
4
Set up your account
5
Choose to keep your current number or get a new one
- If you want to get a new number, input your zip code and install your eSIM
- If you want to keep your current number, proceed to the next step.
6
For keeping your current number
- Make sure you have your previous carrier information such as:
- Account number
- Pin/Password
- Zip Code
- Check the information provided
- Wait to receive a transfer confirmation
7
Come back to the app to install your eSIM (if not already install)
- After receiving transfer confirmation, sign in to the app to install your eSIM if you don't have one already.
Still need help?
Can't find the answer you're looking for? Get in touch with a representative.
We are here 7 days a week from 9-6 EST.
We will respond to messages within 24 hours.
Please include your phone number and email address when contacting us through email.